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Exchange 2007 restore process fails with the following error­­­­ -939586631

Operation terminated with error -939586631 The restore environment information isn’t found or cannot be opened.

This issue had me think for 2 hours. Longest time any eseutil issue has taken. Internet never had a trace on any solution.

Scenario

Exchange 2007 SP2 database restored to an RSG/any location. Tried running the hard recovery process; the eseutil / cc command and it just kept failing.

Solution – How to?

1. Ensure that the restore.env file is named like it should be, not like E01restore.env – Try running again.
2. Run the soft recovery process and not hard recovery :

                                       Eseutil /r E0n /l “Log file location” /d “Database Location” /a /i

E0n – Name of the log file sequence like E00, E01, E02 etc

/a – This is the key. This switch will allow a lossy recovery option

/i – will override database mismatch

Additionally, I had an event id 950 in the application logs.

Ratish

Posted July 27th, 2010 under Database Management. RSS 2.0 feed. Leave a response, or trackback.