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Office 365: Message Tracking from GUI

This blog is explaining the steps to do the message tracking in office 365

 

Follow the below steps to do a message tracking in office 365.

 

Steps:

  1. Expand the mail flow and click on Message trace

2.  Now type the sender or recipient or Message id and click on the search and it will show the results below in the results as in the below screenshot

Message tracking completes here.

In new office 365 you can do a message tracking using message id, sender email or recipient email address which was not possible in the previous version of O365.

Prabhat Nigam

Microsoft MVP | Exchange Server

Team@MSExchangeGuru

4 Responses to “Office 365: Message Tracking from GUI”

  1. NeWay Technologies – Weekly Newsletter #77 – January 9, 2014 | NeWay Says:

    […] O365: Message Tracking from GUI – […]

  2. NeWay Technologies – Weekly Newsletter #77 – January 10, 2014 | NeWay Says:

    […] O365: Message Tracking from GUI – […]

  3. Sam Says:

    Hi,

    How do you get into the page which has the message tracking tool on it. I am in the Admin portal, sitting at Manage your organization and I think I have tried all the options but cannot find message trace. All the material, starts at the message trace tool, not how to actually open the message trace tool.

    Cheers,
    Sam

  4. Prabhat Nigam Says:

    Hi Sam,

    You should have Exchange online or EOP access to see the message trace in the mailflow.
    If you just have office 365 accounts then you will not be able to do message tracking. From the drop down on the top right where office 365 is written, click and select Exchange or Exchange online protection.

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