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Exchange 2010 ActiveSync user fails with event id 1104

Exchange ActiveSync fails with event id 1104 for a user who has been moved from Exchange 2003 or Exchange 2007.

We receive this event id in the application logs:

Log Name: Application
Source: MSExchange ActiveSync
Date: 2/1/2010 6:21:23 PM
Event ID: 1104
Task Category: Server
Level: Error
Keywords: Classic
User: N/A
Computer: E14-Ratish
Exchange ActiveSync experienced an error when it tried to perform Active Directory operation for user “MSEXCHANGEGURU\ratish”. If this event occurs infrequently, no user action is required. If this event occurs frequently, check network connectivity using PING or PingPath. You can also use the Test-ActiveSyncConnectivity cmdlet.

Solution is pretty simple:

1. Log into AD users and computers

2. Locate the user and goto properties

3. Click on the Security tab and then click advanced

4. Check the box “Allow inheritable permissions from parent” as shown:


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