Exchange 2007: Operation terminated with error -939586631 The restore environment information isn’t found or cannot be opened
Exchange 2007 restore process fails with the following error -939586631
Operation terminated with error -939586631 The restore environment information isn’t found or cannot be opened.
This issue had me think for 2 hours. Longest time any eseutil issue has taken. Internet never had a trace on any solution.
Exchange 2007 SP2 database restored to an RSG/any location. Tried running the hard recovery process; the eseutil / cc command and it just kept failing.
Solution – How to?
- Ensure that the restore.env file is named like it should be, not like E01restore.env – Try running again.
- Run the soft recovery process and not hard recovery :
Eseutil /r E0n /l “Log file location” /d “Database Location” /a /i
E0n – Name of the log file sequence like E00, E01, E02 etc
/a – This is the key. This switch will allow a lossy recovery option
/i – will override database mismatch
Additionally, I had an event id 950 in the application logs.