Automatic Replies for a User in Exchange 2010/2013
So the user goes on a unplanned long leave without setting automatic replies!
Upon demand, it then becomes the duty of an administrator to set the automatic reply in such scenario. Earlier the only option was to grant the user mailbox full permission or to change the password of the user & set the automatic reply for that user. In Exchange 2010 you can configure automatic reply for such users without using any of the option above. There are two ways to configure auto-reply for user, using the Exchange Management Console & Exchange Management Shell. Let’s see how we can enable them.
How do we enable auto -reply using the ‘Exchange Control Panel’ (ECP):
=> Login to the Exchange Control Panel
=> Mail => Options => select Another User.
=> Select the user for whom you want to configure Automatic Reply.
=> Once a user is selected a new IE page opens & you can see a notification saying ” Admin is working on behalf of Usera@domain.com) => click “Tell people you’re on vacation”
=> Select “Send AutomaticReplies” => Select the date & enter the OOF message => Click Save.
=> Select appropriate option if you want the OOF to be sent to users outside the organization => “select automatic reply messages to senders outside my organization” select => “Send replies to all external senders”=> enter the OOF message & save.
=> send a test mail to the user to check if the OOF is working.
How do we enable auto-reply using the Exchange Management Shell (EMS):
=>Open Exchange Management Shell & run the following command (Know with the user will return so that we can set the date as well):
Set-MailboxAutoReplyConfiguration firstname.lastname@example.org –AutoReplyState Scheduled –StartTime “10/3/2015″ –EndTime 10/4/2015” –ExternalMessage “External OOF message content” –InternalMessage “Internal OOF message content”.
=> Send a test mail to the user to check if the OOF is working.
=> To check auto reply setting for a mailbox run the following command:
=> To disable the auto-reply configured for the mailbox, run the following command:
Set-MailboxAutoReplyConfiguration email@example.com –AutoReplyState Disabled –ExternalMessage $null –InternalMessage $null
Microsoft MVP | Exchange Server