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Skype for business – Duplicate user’s picture

One of the main issues you may face on skype for business that merge of users contact information and pictures.

This issue can be resolved by adding a new entry on client policy with name “UseAlternativeContactMergeBehavior” and value “True” using command “New-CsClientPolicyEntry”

For more information about this command you can check the following URL:

To resolve this issue for the global client policy you can run the following commands:

$x = New-CsClientPolicyEntry -Name “UseAlternativeContactMergeBehavior” -Value “True”

$y = Get-CsClientPolicy -Identity global


Set-CsClientPolicy -Instance $y

Then you can check what configured as following:

Ratish Nair

Microsoft MVP | Office Servers and Services

Team @MSExchangeGuru

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