Exchange 2013: All Tests are failing “The remote server returned an error: (500) Internal Server Error.”
Issue:
On one of the Exchange 2013 Server out of 4 Exchange 2013 servers all tests were failing.
No change after IISreset
No change after server restart
Here are the test screenshots
Test-ActiceSyncConnnectivity failed
WinRM with start failing
Test-webservicesconnectivity failed
In verbose mode I got “The remote server returned an error: (500) Internal Server Error”
Test-outlookwebservices failed
Open IIS à Default web site à Active Sync and browse and I got below message. HTTP Error 500.19 Internal Server Error.
Cause:
Misconfiguration on c:inetpubwwwrootWeb.config
Solution:
Fixing the web.config file.
We have to remove the below text.
———————————————————
<system.webServer>
<httpErrors>
<remove statusCode=”403″ subStatusCode=”-1″ />
<error statusCode=”403″ prefixLanguageFilePath=”%SystemDrive%inetpubcusterr” path=”403.htm> responseMode=”File” />
</httpErrors>
</system.webServer>
———————————————–
Web.config post removal of the wrong text.
You need to verify the working server’s web.config and remove extra text which could be some mis-configuration on IIS. So basically IIS was not responding here.
Now test-webservicesconnectivity got success.
Prabhat Nigam
Microsoft MVP | Exchange Server
Team@MSExchangeGuru
March 27th, 2014 at 5:05 am
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July 15th, 2014 at 3:12 pm
Awesome article Prabhat. Thanks.