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Exchange 2010 OWA: The password supplied does not meet the minimum security requirements. Please contact technical support

Exchange 2010 OWA users starts getting an error while trying to change password through OWA

“The password supplied does not meet the minimum security requirements. Please contact technical support for your organization if you need help”

Well, the fix is pretty simple:

Edit the AD Group policy “Minimum password age” from the number specified to 0.

Do a gpupdate /force on the DC or wait for replication.

Ratish

11 Responses to “Exchange 2010 OWA: The password supplied does not meet the minimum security requirements. Please contact technical support”

  1. Behrng Says:

    Behrng from Istanbul / Turkey. I just want say THANK YOU for this article. It helped me resolve the mentioned issue :)

  2. Shyam Says:

    Its a Helpful one.

  3. Sachin Salunke Says:

    Dear Team

    Still i am unable to change password through OWA .. I have change Password policy as below. Maximum Password Age: 100, Minimum Password Age:0, Password complicity= disable..

    Pls provide solution as i am getting message
    “The password supplied does not meet the minimum security requirements”

  4. el groper Says:

    First, you need to change the group policy on your active directory, follow these steps http://technet.microsoft.com/en-us/library/cc875814.aspx
    You need to change the account policy, password policy, password must meet complexity requirements, change this to disabled.

  5. Dambar B Katwal Says:

    Thnx

  6. Terrie Says:

    You are a life saver

  7. Roddy Louise Says:

    Thanks a million

  8. S Cathcart Says:

    Surely there must be another solution. It’s not acceptable to me that the fix for this is to change my domain password policy to disable complexity and set the Minimum password age to 0, just to allow password resets via OWA.

  9. Ratish Sekhar Says:

    I wish I had better news… You could try calling Microsoft support to see if they have a better solution.
    Please post it here once you have it to help the community!!!

  10. Barbara Says:

    Working on a similar issue. Try verifying that changing password through OWA is enabled via your registry. Feature is included in SP 3 for 2007 and SP 1 for 2010:

    To enable the password reset feature;

    1. Log on to the Exchange server(s) running the CAS role by using an account that has local administrator rights.

    2. Start Registry Editor, and then locate the following registry subkey:

    HLKM\SYSTEM\CurrentControlSet\Services\MSExchange OWA

    3. Create the following DWORD value if it does not already exist:

    Value name: ChangeExpiredPasswordEnabled

    Value type: REG_DWORD

    Value data: 1

    4. Exit Registry Editor.

    Here is the 2007 SP3 page, but the same intructions apply to 2010 SP1.

    http://technet.microsoft.com/en-us/l…EXCHG.80).aspx

  11. nirav Says:

    thanks for sharing it really works
    we have problam from whole day about figuring out what is the reason for denial of changing password and the idea of yours is working

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