Exchange 2010: OAB download error 80190194
Recently I was working on the issue but could not find the solution anywhere so sharing this simple solution.
Issue: Unable to download OAB and getting the following error in outlook. ! Task ’email’ reported error (0x80190194) : ‘The operation failed.’
-Check the bitsadmin by running the following command.
bitsadmin /list /verbose
ERROR FILE: https://webmail.domain.com/OAB/0f598966-fe8e-4792-8b1c-be019ae396cb/oab.xml -> C:UsersPrabhatAppDataLocalMicrosoftOutlookoab2.xml
ERROR CODE: 0x801901f4 – HTTP status 500: An unexpected condition prevented the server from fulfilling the request.
ERROR CONTEXT: 0x00000005 – The error occurred while the remote file was being processed.
DESCRIPTION: Microsoft Outlook Offline Address Book Directory JOB
FILES: 0 / UNKNOWN WORKING https://webmail.domain.com/OAB/0f598966-fe8e-4792-8b1c-be019ae396cb/oab.xml -> C:UsersPrabhatAppDataLocalMicrosoftOutlookoab2.xml -Search the error 0x801901f4 over internet.
-Checked the configuration. -Restarted the FDS, SA and Bits services but no luck.
-Checked the authenticated users permission at the below locations but no luck
C:Program FilesMicrosoftExchange ServerV14ExchangeOAB
C:Program FilesMicrosoftExchange ServerV14 >client access > OAB
-Ran the below command but no luck.
Set-OabVirtualDirectory OAB* -BasicAuthentication $True
Get-OfflineAddressBook | Update-OfflineAddressBook
Update-FileDistributionService -Identity <insert server name> -Type “OAB”
–Tested outlook 2010 and 2013
-Tested different laptops.
-Tested different database.
Resolution: On all the exchange server performed the below steps:
- Open the IIS Manager
Expand it to Default web site à OAB
Right click edit permissions and go to Security tab
Added authenticated users with Read & Execute, List folder contents and Read.
- Clicked apply, ok then ok.
- On the command prompt ran the IISReset.
This fixed my issue and OAB started downloading.
Conclusion: Even if we have permission on the file and folder level, we might still need to configure the permissions in IIS Manager.
Microsoft Solution Architect | Exchange Server